Help & Support
Find answers to common questions and get the help you need to succeed with Engagy.ai.
Getting Started
1. Create Your Account
Our platform is launching soon! Join the waitlist to get early access when it's ready. No credit card required - you'll be able to start practicing immediately with our free plan.
- 5 practice drills per day
- Basic AI feedback
- Progress tracking
- Core JavaScript patterns
2. Take Your First Practice Session
Start with a simple JavaScript concept like closures or promises. Each session takes about 5 minutes:
- Read the question and think about your approach
- Explain your solution out loud (or in writing)
- Get instant AI feedback on your explanation
- Review suggestions for improvement
3. Build a Practice Routine
Consistency is key to interview success. We recommend:
- Practice daily, even if just for 5-10 minutes
- Focus on explaining your thought process clearly
- Review AI feedback and apply suggestions
- Track your progress over time
Frequently Asked Questions
How does the AI feedback work?
Our AI analyzes your explanations for clarity, technical accuracy, and communication style. It provides specific suggestions on how to improve your explanations, similar to what an experienced interviewer might tell you.
What's the difference between free and Pro plans?
The free plan gives you 5 practice drills per day with basic feedback. Pro includes unlimited practice, advanced AI feedback, company-specific questions, framework-specific prep, and custom interview preparation plans.
Can I practice on mobile devices?
Yes! Engagy.ai works on web browsers, and we have dedicated iOS and Android apps. Your progress syncs across all devices.
How long should I practice before my interview?
It depends on your current skill level, but we recommend at least 2-3 weeks of daily practice. Many users see improvement in their communication skills within the first week.
What types of questions do you cover?
We focus on JavaScript fundamentals, common interview patterns, and communication skills. Pro users get access to company-specific questions and framework-specific content for React, Vue, Angular, and Node.js.
Is my practice data private?
Absolutely. Your practice sessions and responses are encrypted and private. We never share your data with third parties. See our Privacy Policy for details.
Can I cancel my subscription anytime?
Yes, you can cancel your Pro subscription at any time from your account settings. You'll continue to have Pro access until the end of your billing period, then automatically switch to the free plan.
Troubleshooting
AI feedback is not loading
If you're not receiving AI feedback:
- Check your internet connection
- Refresh the page and try again
- Make sure you've submitted a complete response
- Try logging out and back in
Can't access Pro features
If you've upgraded but can't access Pro features:
- Log out and log back in to refresh your account status
- Check that your payment went through successfully
- Clear your browser cache and cookies
- Contact support if the issue persists
Mobile app issues
For mobile app problems:
- Make sure you have the latest version installed
- Restart the app completely
- Check your device's internet connection
- Try logging out and back in
Still need help?
Can't find the answer you're looking for? Our support team is here to help.