Help & Support

Find answers to common questions and get the help you need to succeed with Engagy.ai.

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Getting Started

New to Engagy.ai? Learn the basics and start practicing.

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FAQs

Quick answers to the most common questions.

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Contact Support

Can't find what you're looking for? Get in touch.

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Getting Started

Getting Started

  • • Core GRE vocabulary patterns
  • • Text completion strategies
  • • Reading comprehension techniques
  • • Sentence equivalence practice

Example Study Session

Start with a simple GRE word like "abate" or "cogent". Each session takes about 5 minutes:

  1. Read the word definition and example sentence
  2. Practice using it in context
  3. Take a quick quiz on related vocabulary
  4. Get AI feedback on your understanding
  5. Move to the next word in your study plan

Study Schedule

Consistency is key to GRE success. We recommend:

  • • 15-20 minutes daily for vocabulary building
  • • Weekly practice tests for reading comprehension
  • • Focus on high-frequency words first
  • • Review missed questions regularly

Frequently Asked Questions

How long should I practice before my test?

Most students see significant improvement after 4-6 weeks of consistent daily practice. However, the timeline depends on your starting vocabulary level and target score.

What topics do you cover?

We focus on GRE Verbal fundamentals, common vocabulary patterns, and test-taking strategies.

Can I use this on mobile?

Yes! Our platform works great on mobile devices. You can study during commutes, breaks, or whenever you have a few minutes.

Is there a student discount?

We keep our pricing student-friendly and offer a generous free tier. Contact us for information about additional discounts for financial hardship.

Troubleshooting

AI feedback is not loading

If you're not receiving AI feedback:

  • Check your internet connection
  • Refresh the page and try again
  • Make sure you've submitted a complete response
  • Try logging out and back in

Can't access Pro features

If you've upgraded but can't access Pro features:

  • Log out and log back in to refresh your account status
  • Check that your payment went through successfully
  • Clear your browser cache and cookies
  • Contact support if the issue persists

Mobile app issues

For mobile app problems:

  • Make sure you have the latest version installed
  • Restart the app completely
  • Check your device's internet connection
  • Try logging out and back in

Still need help?

Can't find the answer you're looking for? Our support team is here to help.